OFFERS
IT services as a subscription
Six ranges, three service levels, a 12-month commitment (36 months with hardware included), upfront payment and upgrades without penalty.
The three service levels
Essential
8 h
Response within 8 h, monitoring during business hours.
Business
4 h
Response within 4 h, proactive managed services and enhanced security.
Platinum
1 h
Response within 1 h, continuous 24/7 continuity and an active SOC.
The six available ranges
RangeC
Care
Workstation support and IT management.
See details & SLA →RangeS
Shield
Cybersecurity, EDR/XDR and SOC monitoring.
See details & SLA →RangeD
Data
Oracle, PostgreSQL, backup and BI.
See details & SLA →RangeA
Apps
Applications and published software.
See details & SLA →RangeY
Academy
Training and certifications.
See details & SLA →RangeP
Workstation Packs
Start, Pro, Secure, Executive.
See details & SLA →
