Pack 360, all the ranges brought together
A single contract, six ranges, one point of contact: the most complete solution for an organisation that no longer wants to multiply providers.
What the Pack 360 includes
The six ranges
Care, Shield, Data, Apps, Academy and Workplace Packs.
A single point of contact
An account manager and a direct line.
Consolidated billing
A single quote, a single payment.
The six available ranges
Care
Workstation support and IT management.
See details & SLA →Shield
Cybersecurity, EDR/XDR and SOC monitoring.
See details & SLA →Data
Oracle, PostgreSQL, backup and BI.
See details & SLA →Apps
Applications and published software.
See details & SLA →Academy
Training and certifications.
See details & SLA →Workstation Packs
Start, Pro, Secure, Executive.
See details & SLA →The three service levels
Response within 8 h, monitoring during business hours.
Response within 4 h, proactive managed services and enhanced security.
Response within 1 h, continuous 24/7 continuity and an active SOC.
Six ranges, three service levels, a 12-month commitment (36 months with hardware included), upfront payment and upgrades without penalty.